Local volunteers with IT know-how are transforming people’s lives

The Dorset branch of a national volunteering programme that helps disabled and older people with their computer problems is supporting people in the local area with their IT needs.

AbilityNet helps disabled and older people use computers and the internet, whatever their disability. Access to the internet can be hugely empowering, especially if they have limited mobility or lack the resources to get out and about as much as they would like.

AbilityNet offers a free helpline and its website offers lots of free advice and information. One of its free services is ITCanHelp, a national network of Disclosure-checked volunteers who can visit disabled and older people in their homes and diagnose and fix most computer related problems. This may include installing and setting up hardware, software, internet and email, as well as changing settings to make equipment more user-friendly.

The Dorset ITCanHelp County Co-ordinator for the Region says that many people want to use computers and the internet but don’t know where to start. “10.5 million adults don’t have basic digital skills and a large proportion of disabled and older people have never have been online and are therefore excluded from many activities we all take for granted.”

For the past two decades, ITCanHelp’s 250 volunteers have been providing disabled and older people nationwide with the vital IT support they need. During 2017 the service made over 1500 free visits to disabled and older people across the country.

ITCanHelp are always looking for new volunteers to join the team, if you have good IT skills and would like to spend a few hours a month helping people with their IT issues, or bringing them into the digital age, this is a fantastic and very rewarding way to do it. In return you gain access to the latest IT training and info as well as the opportunity to network with other IT professionals and all your travel expenses are paid for.

If you could benefit from the service or are interested in joining the volunteering team please call 0800 269 545 email enquiries@abilitynet.org.uk or visit www.abilitynet.org.uk.

Notes – about ITCanHelp

AbilityNet is a registered charity. AbilityNet has over 20 years’ experience enabling people with disabilities to access technology and the internet at home, at work and in education. AbilityNet has worked with clients in the private, public and voluntary sector including all major Departments of State and many FTSE top 100 indexed companies.